Enterprise Support

There are a number of standard enterprise support options available or feel free to contact us for a custom contract, so that you can get the most out of Argus.

Installation Assistance

• Installation of Argus on a supported platform.
• Up to 4 hours of configuration assistance.

Installation + DARP

• Installation of Argus and DARP on one supported platform, on 2 servers.
• Installation and configuration of DARP on 2 servers.
• License to use DARP on an unlimited number of servers.
• Up to 4 hours of configuration assistance.

Basic Level Support

• Up to 1 separate e-mail support incidents per month, from 1 designated representative.
• Best effort is made to respond to requests within one business day.

Other Levels of Support

• Are also available.

Consulting Services

• We can assist in the installation, configuration, and customization of Argus.
• We can integrate Argus into your existing systems database, user database, or trouble ticket system.
• We can develop custom solutions for monitoring your in-house applications.
• We can provide training for your staff.
• etc.