Argus - The All Seeing, System and Network Monitoring Software

Home
Features
Testimonials
Screen Shots
Demo
Download
Docs
History
Future
Links
Contributing
Mailing List
Contacting

Ticket System Integration

Ticket system support was added in version 3.7

Argus can attach overrides to your trouble ticket system, in order to:

  1. make sure something isn't overridden without opening a trouble ticket
  2. remove an override once a ticket is closed
  • tkt_check_url the url to check the status of a ticket. TICKET will be replaced with the ticket number.
    eg. http://tkt.example.com/tktview?t=TICKET
  • tkt_check_expect a string that will be returned if the ticket is open.
    eg. OPEN
  • tkt_view_url the url to view a ticket. TICKET will be replaced with the ticket number.
    eg. http://tkt.example.com/tktview?t=TICKET

    once configured, argus will ask for the ticket number when an override is installed.